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Fiive / customer care

Cookies & Advertising Choices

Your information. Your choices. Understand cookies, advertising preferences and available privacy controls.

Updated October 17, 2026. This notice supplements our Privacy Policy.

Shopping essentials

Fiive Plus and Shopify use cookies and similar technologies to operate the store, maintain cart and checkout functions, protect accounts, prevent fraud and remember essential settings. Blocking necessary technologies can affect shopping or checkout.

Optional shopping personalization

Where enabled, our V3.5 recommendation system uses first-party browser storage to remember product types and departments you explore, product identifiers you interact with, and products you have seen. Shopify-native related or complementary suggestions may use the most recently viewed product. Recent interests receive more weight than older activity. Interest and recently viewed product records expire after 30 days and recently seen records after 14 days. Browsing storage is limited to this browser and device; it does not create a cross-device browsing profile. For signed-in shoppers with the required permissions, discovery pages may also use product categories from up to five recent paid, uncanceled orders from the last 90 days. Those purchase-category signals remain in page memory and are not copied into browser storage. Recent browsing interests receive more weight than purchase-category signals.

This recommendation history is used only when Shopify permits both preference and analytics processing. If either permission is declined or a Global Privacy Control signal is detected, this feature stops reading and writing its history and clears its saved recommendation records and in-memory purchase signals. While permission status is loading or unavailable, saved history is not read or used. You can still browse a rotating selection based on available merchandise, new products and seasonal relevance. Declining optional tracking does not prevent purchases or change gift eligibility.

Analytics, advertising and service providers

Shopify and other store service providers may process information for store operation, analytics or advertising as described in our Privacy Policy and subject to applicable choices. Our recommendation feature does not add an advertising network, send its saved browser history to an external recommendation provider, or store payment details, email addresses or account passwords. Separate installed services may have their own data practices.

Accept, reject or change your choices

Use Cookie preferences at the bottom of the V3.5 storefront to accept or reject optional categories and change your choices later. Preferences, analytics and marketing are separate choices. Necessary store technologies remain active. Where required, a privacy prompt appears for your choice; you may reject optional categories. Your browser can also clear or block cookies and local storage. Clearing data can reset remembered choices, so you may be asked again.

For applicable sale, sharing or targeted-advertising opt-outs, visit Your Privacy Choices. Global Privacy Control is handled as described in our Privacy Policy. Marketing email preferences can be changed through the unsubscribe link in those emails; essential order messages may continue.

Retention and your rights

The recommendation retention periods above apply to that feature only. Other cookies and records have different purposes and retention periods; see our Privacy Policy and Shopify’s cookie information. Contact us for applicable access, correction, deletion or privacy requests.

Contact Fiive

Email fiiveplus.services@gmail.com or visit Customer Support. Do not send passwords, verification codes, payment-card details or sensitive health information.

A little help goes a long way.

For order questions, include your order number. Please keep passwords, verification codes and payment details private.

Your privacy, your choice

Necessary technologies keep shopping and checkout working. Optional preferences and analytics help Fiive remember your interests and personalize recommendations. Marketing is a separate choice.

Cookies & personalization · Your privacy choices